Shipping policy

 

We offer free shipping on all orders!

 

Orders ship via Canada Post or UPS depending on your location.

All orders ship from Ontario, Canada within 3 business days.

If you have any questions regarding the status of your order or are experiencing issues with shipping, please email us at contactus@outeru.ca

 

NOTE: We will cover return shipping costs/provide a return label for orders that arrive with damaged, incorrect, or missing items. All other return requests are subject to return shipping fees.

DISCLAIMER: Shipping estimates are not guaranteed. Once your package leaves our facility, we no longer have control over transit times or potential delays. We are not responsible for any delays, damages, or issues that may occur during the shipping process.